The “Active Campaigns” section on the right side of the Agents page provides a quick overview of your ongoing calling initiatives.

What You’ll See:

• Campaign Name: The name of your uploaded CSV file or the “Single Call” identifier.
• Date: The date the campaign was initiated or last active.
• Contacts: The total number of contacts in the campaign.
• Status: A visual indicator if the campaign is active.

Functionality:

• Pause/Resume (Future Feature): In the future, you will be able to pause and resume ongoing campaigns directly from this section.
• Monitoring Progress: See how many contacts have been processed for each campaign.