How Can We Help?
Quick Start
8 ARTICLES
System Features
- Setting up automated reports
- How to create assignments for my agents
- What are communities?
- What is the messaging feature?
- How to manage the File Vault
- About Certifications
- Navigating the Dashboard
- Checking Your Assignments
- Tracking your numbers
- Accessing your reports
- How Can I Adjust My AI Coaching Style Preferences?
- How Activity Mode Works
Pulse Intelligence
- How do I sign up and create my account?
- How Do I Sign Up and Create My Account?
- What Is the First Thing I Should Do After Logging Into Pulse AI?
- How Do I Complete My Profile?
- How Do I Set Up My Market Territory?
- How Do I Complete My Agent Intelligence Profile?
- What Is the 12-Month Production Planner and How Do I Use It?
- What Is the PULSE Score and How Is It Calculated?
- Why Is My PULSE Score Low/High?
- How Can I Improve My PULSE Score?
- What Are the 5 Components of the PULSE Score?
- How Do I Create a New Goal?
- What Types of Goals Can I Set?
- How Do I Track My Progress on a Goal?
- What Are Daily Actions and How Do They Help Me?
- How Do I Mark a Daily Action as Complete?
- Can I Add My Own Custom Daily Actions?
- What Kind of Questions Can I Ask the AI Personal Advisor?
- How Does the Advisor Use My Personal Data (PULSE Score, Market, Goals)?
- What Is the "Decision Engine" and How Does It Work?
- Why Did the Advisor Say "That Is Not Something I Can Help With"?
- How Are Credits Used for the AI Advisor?
- What Kind of Content Can I Generate in the Content Studio?
- What Are "Content Packs" (Social Media, Outreach, My Market)?
- How Do I Download a Content Pack?
- How Do I Generate a Custom Social Media Post/Video Script/Ad Campaign?
- How Do I View My Previously Generated Content?
- How Do I Use the Role-Play Simulator?
- What Types of Scenarios Are Available?
- How Do I See My Performance Results?
- What Is the "Objections Library" and How Can I Access It?
- Understanding Your Access: Credits & Subscriptions
- How Do Credits Work in Pulse AI?
- What Happens If I Run Out of Credits?
- How Do I Update My Personal Profile Information (Name, Phone, Brokerage)?
- How Do I Change My Market Configuration (Primary Territory, ZIP Codes)?
- How Can I Adjust My AI Coaching Style Preferences?
- How Do I Manage My Notifications (Email, Reminders)?
- How Does "Refer & Earn" Work?
- Where Can I Get My Referral Link?
- When Will My New Credits for Referrals Be Added?
- How Activity Mode Works
- Getting Started with Integrations
- Connecting Your Google Calendar
- Integrating with Lofty CRM
- Integrating with Follow Up Boss (FUB)
- Troubleshooting Integration Issues
65 ARTICLES
User Management
3 ARTICLES
White-Label & Custom Content
5 ARTICLES
Contact Us
2 ARTICLES
Account & Billing
- How do I cancel my subscription?
- How do I add more users to my team account?
- How to I remove licenses from my team account?
- Understanding Your Access: Credits & Subscriptions
- How Do Credits Work in Pulse AI?
- What Happens If I Run Out of Credits?
- How Can I Upgrade or Manage My Subscription?
- How Does "Refer & Earn" Work?
8 ARTICLES
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Frequently Asked Questions
General
Will I lose access to content if I cancel my subscription?
Yes, you will lose access to the content and tools at your next billing date.
I don’t have time to commit to learning right now. Will this still work for me?
Yes. Everything in PWRU is made for busy agents. Many tools take less than 15 minutes to use and you can go at your own pace.
How soon will I see results?
Some agents close deals in their first month using just one of our tools. It depends on how fast you take action, but everything inside PWRU is designed to be implemented and applied immediately.
Pricing
Will my subscription cost change?
No
Subscriptions
Is there a commitment period for the subscription?
Nope. Cancel whenever. You’re in control.
Will I lose access to content if I cancel my subscription?
Yes, you will lose access to the content and tools at your next billing date.
Will my subscription cost change?
No
Courses & Content
Will I lose access to content if I cancel my subscription?
Yes, you will lose access to the content and tools at your next billing date.
When are the live trainings and are they recorded?
The live trainings are bi-weekly. Simply visit the Live Trainings category in your Training Center to see the updated schedule. We do not release recordings.
How often are new courses or lessons added?
We drop new trainings and tools every month in the Training Center
Teams & Brokerages
What happens if I need more licenses during the contract period?
No problem. You can add licenses as your team grows. Click here